Getting started
Install, build a first form and send a test entry.
12 articlesHow can we help with Wrenfield?
Search the guides, or open a ticket and someone who works on the plugin replies within one business day.
Popular:
Browse by topic
Guides grouped the same way as the plugin's menu.
Building forms
Fields, layouts, multi-page forms and conditional logic.
34 articlesPayments
Payment fields, gateways, coupons, receipts and refunds.
18 articlesEmail and notifications
Admin alerts, confirmations and fixing mail that never arrives.
21 articlesIntegrations
Webhooks, spreadsheets, mailing lists and the REST API.
27 articlesTroubleshooting
Conflicts, caching, spam and the system report.
26 articles
How support works
Three steps, and you can stop at the first one most days.
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1
Search the docs
Every setting has a guide, written by the people who built it and updated with each release.
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2
Open a ticket
Attach the system report from Wrenfield, Tools. It saves a round of questions.
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3
Get a reply
A person answers within one business day, by email and on this site.
Popular this week
All docsTalk to a person
Tickets go straight to the team that writes Wrenfield. No bots, no outsourced first line.
- First reply
- Within one business day
- Hours
- Monday to Friday, 08:00 to 18:00 UTC
- Languages
- English and Spanish
Keep up with Wrenfield
What changed, what's next and whether everything is running.
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Release notes in plain words
Every version, what it changes for your forms, and the upgrade steps when there are any.
Read the changelog -
Vote on what comes next
The roadmap shows what is planned, in progress and shipped. Votes decide the order.
See the roadmap -
Service status
Updates, licensing and webhooks relay, checked every minute.
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Developer reference
Every hook and endpoint with a short, tested example.
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Release emails
One email per release. Nothing else, and one click to stop.
Support plans
The docs are free for everyone. A plan adds a person on the other end and plugin updates.
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Community
For trying Wrenfield on a personal site.
$0forever
Browse the docs- Every guide and reference page
- Public changelog and roadmap votes
- Tickets
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Pro
Most pickedFor a business that runs on its forms.
$89per year, one site
Choose Pro- Tickets with a reply within one business day
- Payments, uploads and integrations
- Updates for a year
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Agency
For studios that build forms for clients.
$249per year, up to 25 sites
Choose Agency- Everything in Pro
- Tickets from your team and your clients
- Priority on bug reports
Prices in US dollars, before tax. Renewals cost the same as the first year, and forms keep working if you stop.
Before you open a ticket
The questions we answer most.
Not here? Talk to a person.
How fast do you reply?
Within one business day on Pro and Agency, Monday to Friday. Tickets that arrive on a weekend get an answer on Monday.
What should I put in a ticket?
Your Wrenfield version, the form's export and the steps that lead to the problem. Wrenfield, Tools makes a system report with one click.
Do you help with custom code?
We'll point you to the right hook and review a short snippet. We don't write custom features for one site.
Can I get help on a staging site?
Yes. Staging and local sites don't count toward your site limit.
What happens when my plan ends?
Your forms and entries keep working. Updates and tickets stop until you renew.
Where do I report a security issue?
Email security@example.com and leave it out of public tickets. We reply within one business day and credit you in the changelog if you want.
Still stuck?
Open a ticket with your system report attached. Someone who works on Wrenfield replies within one business day.